Control of the Viessmann heating system with appsContact Us
Heating and app – with Viessmann apps, you can control your heating system conveniently and safely via the internet
A heating system can be controlled in the traditional way by turning the thermostat, or conveniently via the internet. The app also enables remote maintenance by an approved heating contractor. This is made possible by intelligent Viessmann apps, an internet interface and a web-enabled device such as a smartphone or tablet.
Viessmann apps for system owners
For system owners, ease of use is usually top priority. The factors of safety and savings potential must also be taken into account. With the ViCare and Vitotrol heating control apps, Viessmann has developed two applications to satisfy the most important needs of system operators. For owners of underfloor heating systems, the Vitofloor underfloor heating app is the optimal solution for controlling heating zones conveniently and intuitively. And Viessmann Building Energy Economy Check gives system owners and interested parties clear answers to questions on modernising heating systems.
How to connect your heating system to Viessmann apps
An interface with the internet is required so that you can conveniently and safely control your heating. Depending on the Viessmann app used, this may be the Vitoconnect or Vitocom 100. Both devices establish a connection between the boiler and the app. With its help, your boiler can not only be controlled via app. It can also undergo remote maintenance by an authorised heating contractor.
The Vitoconnect is used in conjunction with the ViCare app for heating systems in detached houses and two-family houses.
Vitoconnect is not required for all products with Connectivity Inside (integrated WiFi interface).
ViCare app – control heating via app
Control the heating system via app: the ViCare app offers new possibilities for operating heating systems via the internet. The design of the ViCare app graphic interface has deliberately been kept simple. The result: completely intuitive heating system operation.
The system is designed to control one heating circuit. You can select the required room temperature by swiping, and switch between standard and party mode ("Extended heating") at a touch of the screen. When leaving the house ("Away"), it takes just one command to reduce the heating system temperature and save energy.
Anyone wanting to program different switching times for each day will appreciate the assistant function. A separate button on the start screen also shows numerous tips for saving energy.
Apps for Viessmann trade partners
For its trade partners, Viessmann offers a range of useful heating apps that make everyday work easier and allow them to satisfy customer requirements. The ViGuide app, for example, allows remote monitoring and maintenance of heating systems. While system owners benefit from higher operational reliability, trade partners always have an online overview of the heating systems they look after.
The spare part app was developed for the rapid identification and ordering of spare parts. It also allows direct access to the most important information, such as price and use of the respective individual and spare parts. Another service for trade partners is the Academy app. This provides information on the Viessmann Academy's range of services and includes various e-learning offers for when you are on the move.
The following provides information on all available applications. Access/login details are required to utilise this app's full range of functions. If you do not have these to hand or have not yet received them, you can contact your Viessmann contact person or your nearest Viessmann branch. Our advisers will be happy to help you.
ViGuide – straightforward digital customer service
Add a priceless extra to your customer service: invisible operational reliability. With the ViGuide app from Viessmann, you will be informed immediately of important changes to your customers' appliances. In the event of a fault, you can respond quickly and rectify the problem remotely without the customer ever noticing. The app also informs you when another customer asks you to look after their appliance.
The app is clearly structured and contains important parameters such as both heating curve and temperature managers. With their help, you can make key adjustments remotely and save yourself unnecessary trips.
ViBooks document search
ViBooks serves as a central document search and currently offers access to the following types of documents:
- Technical guides/datasheets
- Pricelists/price sheets
- Installation/service instructions
- Vitoset documents
- Marketing documents
- and many more
User levels (login) control access to the different document types.